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Writer's pictureAmy Zeng

How Amy Zeng Serves Landlords with Comprehensive Management Services

Updated: Jun 18


Managing a rental property from overseas can be challenging for landlords. Amy Zeng, with her extensive experience and dedication, offers a range of management services to ensure that your property is well taken care of, even if you are miles away. Here’s how Amy Zeng goes above and beyond to serve landlords:



About Amy Zeng

Amy Zeng, also known as 房姐姐, is a seasoned property management professional with a proven track record in the real estate industry. Amy is dedicated to providing top-notch services to landlords, ensuring their properties are well-maintained and their interests are protected. She owns more than 10 properties and has been a property investor since she was 20 years old. Amy started her real estate career as a professional housing agent in 2008 and has closed more than 800 units during these years. Her extensive experience in handling and managing rental units makes her a trusted partner for landlords, especially those based overseas.


Services Provided

1. Utility Setup

Amy assists with setting up utilities and gas applications, coordinating with service providers to ensure that everything is ready for your tenants. This eliminates the hassle for landlords and ensures a smooth transition for new occupants.

2. Stamp Duty Handling

Handling stamp duty paperwork can be a complex task. Amy takes care of this process, ensuring that all necessary documents are properly filed and submitted, saving you time and stress.

3. Move-in and Move-out Coordination

Amy coordinates movers for tenants and handles all paperwork with the MCST (Management Corporation Strata Title), ensuring the property is protected during moves and providing a smooth move-in and move-out experience.

4. Property Maintenance

Regular maintenance is crucial for keeping your property in top condition. Amy arranges and oversees cleaning, handyman services, and air conditioning maintenance, ensuring that all aspects of the property are well-maintained.

5. Helper Assistance

For tenants needing domestic help, Amy assists in finding domestic helpers or part-time helpers from professional companies. This added service helps create a positive living experience for your tenants.

6. Viewing Arrangements

Amy schedules viewings for potential new tenants, handling all aspects of the process to ensure that your property is always occupied with minimal downtime.

7. Rental Payment Management

Amy manages rental payments, addressing any late payments promptly by communicating with tenants and enforcing lease terms if needed. This ensures a steady cash flow and reduces the risk of financial discrepancies.

8. Communication and Dispute Resolution

Amy acts as a mediator between landlords and tenants, facilitating clear communication and resolving any conflicts that may arise. She ensures that the landlord’s interests are protected while maintaining a good relationship with the tenants.

9. Supervision of Handover

Amy supervises the handover process, including painting, curtain dry cleaning, and general cleaning, ensuring that all works are completed to a high standard and keeping the landlord informed of progress.

10. Handover to Tenants

Amy oversees the final handover of the unit to tenants, completing all necessary formalities and ensuring that the transition is smooth and hassle-free.

11. Creation of a Detailed Inventory List

Amy prepares a detailed inventory list with photos, documenting all items in the unit. This helps in maintaining transparency and accountability, protecting the landlord’s assets.

Reliable Contact Points

In addition to Amy’s dedicated services, landlords can also rely on her partner and PA for any additional support or queries.

Conclusion

Amy Zeng’s comprehensive property management services provide peace of mind to landlords, especially those based overseas. By handling everything from utility setup to rental payment.

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